> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thig.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Manage your subscription, plans, and usage limits

# Billing

Manage your organization's subscription plan and monitor usage at **Billing** (`/admin/billing`).

## Plans

| Feature               | Free    | Pro              | Business         | Enterprise |
| --------------------- | ------- | ---------------- | ---------------- | ---------- |
| Team members          | 1       | Up to plan limit | Up to plan limit | Unlimited  |
| Projects              | Limited | More             | More             | Unlimited  |
| AI tokens/month       | Basic   | Higher           | Higher           | Unlimited  |
| Templates             | Limited | More             | More             | Unlimited  |
| Document uploads      | Limited | More             | More             | Unlimited  |
| Transcription minutes | Limited | More             | More             | Unlimited  |
| Custom domain         | No      | No               | Yes              | Yes        |
| Scheduled exports     | No      | Yes              | Yes              | Yes        |

<Note>
  View exact limits for each plan on the [Pricing page](https://app.thig.ai/pricing).
</Note>

## Usage Dashboard

<Frame caption="Track resource usage across your plan's limits">
  <img src="https://mintcdn.com/thigai/XnZKj9tP3wVt7xFF/images/billing.png?fit=max&auto=format&n=XnZKj9tP3wVt7xFF&q=85&s=8368f892ceee9d84204a73959be73136" alt="Billing and usage dashboard" width="1440" height="900" data-path="images/billing.png" />
</Frame>

The billing page shows usage across all resources:

* **Team members** — Current vs. limit
* **Projects** — Current vs. limit
* **AI tokens** — Monthly usage vs. limit
* **Templates** — Current vs. limit
* **API keys** — Current vs. limit
* **Webhooks** — Current vs. limit
* **Document uploads** — Monthly count vs. limit
* **Transcription minutes** — Monthly usage vs. limit
* **Custom domain** — Allowed or not

Each resource shows a progress bar with visual warnings:

* **Green** — Under 70% usage
* **Yellow** — 70–90% usage
* **Red** — Over 90% usage

## Upgrading

1. Click **Upgrade Plan** on the billing page or visit `/pricing`
2. Select Pro or Business
3. Choose monthly or annual billing
4. Complete checkout via Dodo Payments
5. Plan activates immediately

## Managing Billing

Click **Manage Billing** to open the Dodo Payments portal where you can:

* Update your payment method
* Download invoices
* View transaction history
* Cancel your subscription

## Failed Payments & Grace Period

If a payment fails, your subscription enters a **past due** state with a 7-day grace period:

1. **Day 0** — Payment fails. You receive a notification. All features remain active.
2. **Days 1–7** — Grace period. You can update your payment method to resolve the issue.
3. **Day 7** — If unresolved, your organization is automatically downgraded to the Free plan. The owner receives a cancellation email.

<Warning>
  Downgrading to Free may cause data loss if you exceed Free tier limits (e.g., team members over the limit will lose access, but data is preserved).
</Warning>

## Monthly Token Reset

AI token usage resets to zero on the first of each month. This happens automatically — no action needed.

## BYOK as an Alternative

If you hit AI token limits but don't want to upgrade, you can [bring your own API keys](/user-guide/settings#my-ai-keys--byok) to use your own AI accounts. BYOK usage doesn't count against your plan's token limit.